Last updated: This policy explains what personal information Rubaga Dental Surgery ("RDS", "we", "us") collects through this website, why, and what choices you have.
To schedule, confirm, reschedule, or cancel your appointment; to respond to enquiries you send us; and to contact you about your visit. We do not use your information for advertising, and we do not sell it.
By submitting the booking form, you consent to RDS processing the details above for the purpose of arranging your appointment. This consent is recorded with the time it was given. You may withdraw consent for future contact at any time by contacting us using the details below.
Only authorized RDS staff involved in scheduling and providing your care can access your booking details, on a least-privilege basis — for example, a dentist's dashboard only shows their own patients. Access to sensitive records is logged.
RETENTION PERIOD — to be set by the clinic, e.g. in line with applicable healthcare record-keeping requirements in Uganda], after which it is securely deleted unless we're required to keep it longer by law.
You can ask us to correct inaccurate information we hold about you, or ask what information we hold. Contact our data protection contact below to make a request.
This website uses only the technical cookies/local storage needed to remember your chat session while you're using the site. We do not use tracking or advertising cookies.
0200 924 450 — reachable via the phone, WhatsApp, or email listed on our Contact page.
If a security incident affecting your personal information occurs, we will notify affected patients and the relevant authority as required under Ugandan law.
Rubaga Dental Surgery's website, including its virtual assistant, provides general information and appointment support only. It does not diagnose conditions, prescribe treatment, or replace advice from a qualified dental professional. If you are experiencing a dental emergency — severe pain, facial swelling, heavy bleeding, or trauma — contact the clinic directly or seek emergency care immediately rather than relying on this website.